Posts Tagged ‘Neg Norton’

Chris Cummings Re-elected YPA Board Chairman

Friday, June 11, 2010

The Yellow Pages Association board of directors met yesterday in Raleigh, North Carolina to discuss—among other important topics—its future makeup.

I’m happy to report that Chris Cummings, CEO and equity owner of Marquette Group, has been re-elected chairman of YPA’s board of directors. It’s been a great year with Chris on the team, helping to drive growth and innovation for our more than 400 member companies.

The board also elected Scott Klein, CEO of SuperMedia, vice chairman, and elected Scott Pomeroy, president and CEO of Local Insight Media, as secretary-treasurer.

Additional director seats include: Kathleen DeCaire-Aden, Wahlstrom; Bill Dinan, Telmetrics; Norm Hagarty, DAC Group; Frank Jules, AT&T Advertising Solutions; George Bednarz, Dex One; Sharon Sweeney, Nationwide Media; Marc Tellier, Yellow Pages Group; Joe Walsh, Yellowbook and Neg Norton, YPA.

For the full board press release, click here.

The 2010 YPA Annual Conference, ‘Transformers,’ Defined by Optimism and Opportunity

Wednesday, April 21, 2010

I’m thrilled to report that our 35th annual YPA conference, “Transformers” was a great success. More than 425 Yellow Pages industry professionals from across the country and around the world joined us in sunny Las Vegas for four days of informative and imperative dialogue about the changing nature of our industry.

Like our industry, our conference was transformed this year to include a new format that highlighted Strategic Exchange Sessions (SES) instead of the traditional exhibition hall. The SES program was designed to allow companies to easily make appointments with industry executives during the conference – and the feedback we received so far has been outstanding. We’ve heard that those who participated were able to make more connections and have more quality 1:1 conversations than ever before.

Our general session and breakout sessions were also well received. The level of engagement and enthusiasm about the topics was significant – as the posts (and video) on InsideYP and on Twitter (via our hashtag, #YPA10) clearly illustrate. Some highlights include:

  • YPA Chairman Chris Cummings kicked-off the first morning session with the argument that, despite the fast pace of change in the industry, print and Yellow Pages products are performing well. He called on the industry to continue to work together to promote the facts about offerings and their usage in a transparent way to advertisers.
  • Eastman Kodak Chief Marketing Officer Jeffrey Hayzlett captivated the audience with a discussion of the transformation Kodak has made as the world moved away from film/print imaging to digital. As one attendee said, “If Kodak can go through that big of change in their business in that short of a time, and actually come out of it stronger, this industry should have no problem.”
  • Although unable to join us in person because of the volcanic ash situation in Europe, Jesper Karrabrink, CEO of Eniro shared a keynote address by video which discussed, among several things, the transformation necessary in our databases to be able to deliver truly relevant searches and to not be constrained by our traditional directory heading structure.
  • Local Matters CEO Mat Strover, who also participated in our “Being Built to Last” panel hosted by BIA/Kelsey, delivered a keynote today in which he explained why the future of the Yellow Pages industry will be all about relationships—and how social media is the most powerful and efficient environment to build those relationships.
  • Picking up on Chris Cummings’ point, our Advertisers Panel discussed the important of data in driving marketing decisions. Sales representatives from SuperMedia and Yellowbook, along with two long-time YP advertisers, expressed optimism that local businesses are increasingly realizing the importance of maintaining—or in some cases, reengaging—their Yellow Pages offerings.

In addition to these activities, our attendees enjoyed networking and reconnecting with one another – most notably during our Monday night Gala dinner (with our special guests!).

Thanks to everyone who helped make this year’s conference a success.

Neg Norton Highlights Industry Transformation at YPA 2010 Conference

Monday, April 19, 2010

In his annual President’s address at the YPA 2010 conference, President Neg Norton spoke of a transformed Yellow Pages industry that has seen dramatic innovation despite recession in 2009.  Highlighting the new products, services and breakthroughs that have characterized the last 12 months in local search, he gave special recognition to:

  • SuperMedia and Dex One’s re-emergence as stronger, revitalized companies after financial restructuring; and YPG’s new multi-platform-focused brand.  
  • New marketing strategies like The Berry Company’s new go-to market strategy and SuperMedia’s SuperGuarantee program – which both leverage the trust consumers have in Yellow Pages. 
  • New integrated web platforms that bring together news, local directory listings, social content, video and other interactive content all in one space like AT&T’s yp.com and Buzz.com, YPG’s Calgary.com, and LocalEdge’s launch of Skunkpost.com.
  • Avantar, Yellowbook and Yellow Magic’s new yellow pages application for the iPad, SuperMedia’s sp411 and Yell Group’s augmented reality iPhone App. 
  • New strategic partnerships and vertical innovations like SuperMedia’s acquisition of EveryCarListed.com; YPG’s acquisition of RedFlagDeals.com, CanPages.com and Restaurantica.com; and DexKnows weddings. 
  • New measures introduced to reflect the needs and environmental concerns of our consumers, including Dex One’s “Select Your Dex” program, Sensis’ carbon neutral certification and Yellowbook’s efforts to significantly minimize the size of their directories. 

“These transformational steps coupled with a recovering economy can make this the best of times for our industry,” said Neg. 

“We have a clear vision of what the future looks like for our business, and that is as trusted consultants to local businesses, offering smart and effective multiplatform solutions to generate sales leads wherever, whenever on whatever platform their consumers are searching.  We have the resources, the knowhow, the channels, and the transformative leadership to realize that vision better than any other player in this space.”

Kelsey Group Reports on EADP

Thursday, September 17, 2009

Wanted to give a quick follow up to yesterday’s post about Neg Norton’s presentation at European Association of Directory and Database Publishers (EADP) Congress. Reports I’ve heard back from Prague are that Neg’s presentation about our industry’s transformation was very well received by the audience there.

Kelsey Group is offering blog recaps of the meeting, and if you have a few minutes, it’s worth heading to their blog to check it out. You’ll find a brief recap of Neg’s presentation there as well.

Neg Norton Addresses Attendees at the 2009 YPA Conference, “Winning in a New World”

Monday, April 27, 2009

During the opening of the general session this morning, Neg Norton, president of YPA, expanded on the previous speakers’ remarks by telling the audience, “Yellow pages will be one of the surviving media of the future – because our platforms put the consumers in complete control. What we do better than any other medium is to find information when their lives create the demand.”

He went on to remind attendees, “One critical factor is the sales force” and then played a clip from the YPA Podcast series, Sales Effectiveness, featuring Chris Dolan, a San Francisco attorney, talking about his highly successful relationship with his AT&T rep.

Norton also outlined the new communications program begun in 2008, positive results from the program and the new messaging being used by the association.

Alluding to recent legislative activities on the environmental front he said, “Providing a phone book to someone who doesn’t want one has no value for anyone”, and encouraged all publishers to join the consumer choice movement and provide their opt-out information to YPA for our site, www.yellowpagesoptout.com.

He closed by exhorting the membership to get involved, use the Association’s products and services and thanked them for their ongoing support.